Contact

NgeNkani is run by Catalyze Now. For anything about NgeNkani itself, write to support@catalyzenow.co.

What to email us about

• Your account: sign-in problems, a change of email address, or a request to delete your account and information.
• Billing and refunds for your NgeNkani plan, including a charge you do not recognise. Please include the Paystack receipt reference if you have one.
• A storefront that breaks the rules in the Terms of Service. Please include its address and what you saw.
• A fault in NgeNkani, with what you were doing and the device you used.

If you bought something from a business on NgeNkani

The business is the seller, not NgeNkani. Questions about an order, delivery, price or refund go to that business first, using the contact details on its storefront or the details in your order confirmation. NgeNkani does not hold or handle the money for these sales.

Please do not send

Passwords, card numbers or bank login details. We will never ask for them.